cu99 deposit interface showing bKash and Nagad payment options on a mobile screen

cu99 Deposit Guide

By the end of this guide you will know exactly how to add money to your cu99 account using bKash, Nagad, Rocket, Upay or Bank Transfer — and what to do if something goes wrong.

Deposit Speed
6 min
Minimum Deposit
৳450
Welcome Bonus
175%

Payment Methods at a Glance

cu99 supports five deposit channels, all popular with Bangladesh players. Here is how they compare.

    Method Min Deposit Arrival Time Fee Best For
    bKash ৳450 ~6 min Free Most players — fastest and widest coverage
    Nagad ৳450 ~6 min Free Players who prefer Nagad's lower spread fees
    Rocket ৳450 ~6 min Free Dutch-Bangla Bank account holders
    Upay ৳450 ~6 min Free UCB account holders
    Bank Transfer ৳450 ~6 min Free Large deposits, any Bangladesh bank

bKash and Nagad are the fastest options for most players. Funds from both typically arrive in your cu99 wallet within 6 minutes of sending the payment.

How to Deposit — Step by Step

These steps apply to every payment method. The method-specific details follow in the sections below.

  1. 1

    Log in to your cu99 account

    Open the cu99 website or the cu99 App and sign in. If you do not have an account yet, register first — it takes under two minutes.

  2. 2

    Open the Deposit page

    Tap the green "Deposit" button in the top-right of your dashboard. The cashier page opens immediately — no extra verification needed at this stage.

  3. 3

    Choose your payment method

    Select bKash, Nagad, Rocket, Upay or Bank Transfer. The page shows the specific account number or QR code for that method.

  4. 4

    Send the money from your mobile wallet

    Use your chosen wallet app to send the exact amount to the displayed number. Enter the cu99 transaction reference in the payment note or "reference" field — this is important for fast matching.

  5. 5

    Submit your transaction ID

    Back on the cu99 deposit page, enter the transaction ID (TrxID) you received from your wallet app, then tap "Confirm Deposit". Your balance updates within 6 minutes.

bKash Deposit in Detail

bKash is the most common deposit method among cu99 players in Bangladesh. Follow these steps exactly to avoid delays.

bKash Send Money
Use the "Send Money" option, not "Payment"
Min amount৳450
Speed~6 minutes
FeeFree (cu99 covers it)
ReferenceInclude your cu99 username
What you need ready
Before you start
bKash PINYour 5-digit wallet PIN
BalanceAt least ৳450 in bKash wallet
TrxIDSaved after the transfer
cu99 loginOpen in another tab

bKash Steps

  1. Open the cu99 cashier and copy the bKash number shown on screen.
  2. Open your bKash app. Tap Send Money (not "Payment").
  3. Paste the cu99 bKash number into the recipient field.
  4. Enter the deposit amount (minimum ৳450).
  5. In the "Reference" field, type your cu99 username.
  6. Enter your bKash PIN and confirm the transaction.
  7. Copy the TrxID from the confirmation screen.
  8. Return to cu99, paste the TrxID, and tap Confirm Deposit.

Always use Send Money, not the "Payment" option. Payments sent via the wrong channel cannot be automatically matched and may require manual review.

Nagad Deposit in Detail

Nagad works almost identically to bKash. The key difference is the menu path inside the Nagad app.

  1. On the cu99 cashier page, switch to Nagad and copy the Nagad number.
  2. Open the Nagad app. Tap Send Money.
  3. Enter the cu99 Nagad number as the recipient.
  4. Type the deposit amount (minimum ৳450).
  5. Add your cu99 username in the reference or note field.
  6. Confirm with your Nagad PIN.
  7. Save the TrxID from the success screen.
  8. Enter the TrxID on the cu99 deposit confirmation page.

Nagad transfers under ৳1,000 attract no charge on the sender side. Deposits above ৳1,000 may carry a small Nagad network fee — cu99 does not add any extra charge on top.

Rocket & Upay Deposit

Rocket (Dutch-Bangla) and Upay follow the same flow. Use the wallet number shown in the cu99 cashier for each method.

Rocket
Dutch-Bangla Mobile Banking
Min৳450
Speed~6 min
FeeFree
Upay
UCB Mobile Wallet
Min৳450
Speed~6 min
FeeFree

Open your Rocket or Upay app, go to Send Money, enter the number displayed on the cu99 cashier page, include your cu99 username as a reference, and confirm. Paste the resulting TrxID back into the cu99 deposit form.

Bank Transfer Deposit

Bank transfer suits players depositing larger amounts. The minimum is still ৳450, and arrival time is around 6 minutes for instant-transfer enabled banks.

  1. Select Bank Transfer on the cu99 cashier. Note the account name, number and routing details shown.
  2. Log in to your bank's internet or mobile banking app.
  3. Start a new transfer to the cu99 account details provided.
  4. In the transfer reference or narration field, enter your cu99 username and Player ID.
  5. Complete the transfer and save the bank reference number.
  6. Enter the reference number in the cu99 deposit confirmation form and submit.

Bank transfers from some smaller banks may take longer than 6 minutes due to inter-bank clearing. If your balance has not updated after 15 minutes, contact cu99 Live Chat with your bank reference number.

Why Deposits Fail — and How to Fix Them

Most deposit issues come down to a few common mistakes. Here is a quick reference.

Problem Likely Cause What to Do
Balance not updated after 10 minutes TrxID not submitted, or reference missing Check the deposit form — make sure you confirmed with the TrxID. Contact Live Chat if still pending.
Transaction declined by wallet Insufficient balance or daily limit reached Check your wallet balance and daily transfer limits set by your mobile operator.
Wrong payment type (e.g. "Payment" instead of "Send Money") Sending via the wrong bKash/Nagad menu Always use "Send Money". Contact support with proof — manual crediting takes up to 2 hours.
Amount below minimum Deposit below ৳450 The minimum is ৳450 on all methods. Send the full minimum or more.
Reference number sent to wrong cu99 account Copied the wrong recipient number Always copy the number directly from the cu99 cashier page — do not type it manually.
Deposit shows "Processing" for a long time Bank or wallet system delay Wait up to 15 minutes. If still pending, open Live Chat and provide your TrxID and deposit amount.

cu99 support runs 24/7 via Live Chat. If you send proof of transfer (a screenshot of the wallet confirmation), most manual reviews are resolved within one hour.

Common Questions About cu99 Deposits

1What is the minimum deposit at cu99?
The minimum deposit at cu99 is ৳450, regardless of which payment method you use — bKash, Nagad, Rocket, Upay or Bank Transfer all share the same minimum. There is no maximum cap on a single deposit.
2How long does a cu99 deposit take to arrive?
Deposits via bKash, Nagad, Rocket and Upay typically arrive within 6 minutes once you submit the TrxID on the cu99 deposit confirmation page. Bank transfers from instant-transfer enabled banks are also around 6 minutes; some smaller banks may take slightly longer due to inter-bank clearing.
3Does cu99 charge any deposit fee?
No. cu99 does not add any fee on deposits. Your wallet provider (bKash, Nagad, etc.) may apply their own network fees for certain transfer types, but cu99's side is completely free.
4I sent money but my balance has not updated. What should I do?
First, check that you submitted the TrxID on the cu99 deposit confirmation form — without it, the payment cannot be matched automatically. If you did submit it and 15 minutes have passed, open cu99 Live Chat with your TrxID, the amount sent, and a screenshot of your wallet confirmation. The support team is available 24/7 and most cases are resolved within one hour.
5Can I deposit using someone else's bKash number?
No. The bKash or Nagad number you send from must match the name registered on your cu99 account. Using a third-party wallet may cause your deposit to be declined during a later KYC review. Always deposit from your own registered mobile wallet.
6Do I need to complete KYC before depositing?
You can deposit without completing KYC. However, KYC is required before your first withdrawal. cu99 accepts National ID Card (NID), Passport or Driving Licence. The review takes up to 6 hours. It is a good idea to submit your documents early so withdrawals are ready when you want them.
7Can I deposit via the cu99 App?
Yes. The cu99 App (Android, version 2.7.5, free to download) includes a full cashier section. The deposit steps are the same as on the website. Many players find it faster to deposit via the app because the wallet apps are already installed on the same phone.
8Does my first deposit automatically trigger the welcome bonus?
Yes, as long as you deposit at least ৳450 on your first deposit. The 175% welcome bonus — up to ৳8,000 — is applied automatically. You do not need a bonus code. The bonus is subject to a 6× wagering requirement and expires 7 days after crediting.
  • SSL Encryption
  • 18+ Only
  • 24/7 Support
  • bKash
  • Nagad
  • Bank Transfer

Ready to make your first cu99 deposit?

Create your free account in under two minutes, fund it with as little as ৳450 via bKash or Nagad, and claim your 175% welcome bonus straight away.

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Related Guides

Withdrawal & KYC Guide Bonus & VIP Guide Download cu99 App Create Account